🛡️ Our commitment to safe play

Guidelines for responsible gaming at tbazi

tbazi believes gaming should be for enjoyment — not stress. Our tools and guidelines are here to keep you safe and in control at all times.

Our responsible gaming policy

At tbazi, we believe that online betting and casino gaming is simply a form of entertainment. Responsible gaming means keeping control of your time, money and mental health. We treat every player's safety as our top priority and are committed to creating an environment where you can play with peace of mind.

When gambling or betting goes beyond fun and turns into an addiction, it can cause personal, family and financial problems. The tbazi responsible gaming platform helps you avoid such situations. We offer a range of effective tools — including deposit limits, self-exclusion, time-outs and 24/7 support — to help you make the right decisions.

Remember, tbazi is only for adults aged 21 or older. We strictly prohibit minors from using the platform and follow a firm policy on age verification.

21+

For users aged 21 and older only

All tbazi services — casino slots, sports betting and live games — are for adults only. If there are children or teenagers in your home, please use parental control software to prevent them from accessing this platform.

Our protection tools

tbazi provides a range of effective features to keep you safe.

Deposit Limits

Set a daily, weekly or monthly deposit limit. If you reach that limit, the system will automatically stop you — keeping your budget in control at all times.

Time-Out Break

If you feel you need a short break, you can take a time-out from 24 hours up to 6 weeks. During this period, no betting or gaming activity can be carried out on your account.

Self-Exclusion

If you feel you need a longer break, choose self-exclusion. With this option your account can be closed from 6 months up to permanently.

Loss Limit

Set a maximum loss limit for yourself. When you reach that limit, the system will alert you and, if necessary, automatically end your session.

Session Time Limit

Set a time limit for continuous play. After the set time you will be reminded and your session will end — so you do not play for long periods without realising it.

24/7 Support

If you run into trouble at any time, contact our Bengali-language live chat support team. Our trained support agents will point you in the right direction.

Five core principles of responsible gaming

Following these guidelines will keep your experience safe and enjoyable at all times.

Set your budget in advance

Decide how much you will spend before you start playing. This amount should be something that, if lost, will not affect your daily life. Set a deposit limit and stick to it.

Set a time limit

Allocate a fixed amount of time for playing. Keep a balance with household tasks, family and social life. Avoid playing for long stretches in one sitting.

Do not chase losses

The urge to bet more to recover losses is dangerous. Continuing to play in the hope of winning back lost money can lead to even greater losses.

Play with a clear head

Avoid playing when you are stressed, anxious or feeling low. Decisions made on impulse are often wrong. Play in a calm, normal state of mind.

Avoid alcohol

Refrain from betting when drinking or under the influence. Making sound decisions becomes difficult when impaired, and the risk of greater losses increases.

Let family know

Tell a family member or trusted friend how much time and money you are spending on betting. Oversight from a loved one will help keep you on the right track.

Assess yourself

Read the questions below. If you answer "yes" to more than one, please speak with our support team.

Warning signs of gambling addiction

Are you betting more than your budget and feeling regret afterwards?

Do you repeatedly feel the urge to bet more to win back lost money?

Do you feel restless, irritable or anxious when you cannot play?

Are you hiding your betting habits from family or friends?

Are you spending time playing while avoiding daily tasks, work or family responsibilities?

Are you borrowing money or dipping into savings to fund your play?

Have you tried to stop but been unable to?

Minor protection and age verification

tbazi strictly prohibits minors from accessing the platform. Age verification is mandatory during the registration process and we reserve the right to request additional identity verification in any suspicious case.

If children in your household also use your device, please take the following steps:

  • Log out after every session and do not share your password.
  • Enable parental controls in your browser.
  • Set a password or PIN lock on your device.
  • Use net filtering software to block betting and casino sites.

Advice for parents

Have open conversations with your children about the risks of online gaming and betting. Help them understand that these sites are for adults only and involve real money transactions.

If you believe a minor is using tbazi, notify our support immediately — we will act quickly.

How to activate limits and protection

You can easily use these tools from your account settings.

Deposit Limits

Log in and go to the "Responsible Gaming" menu under "Account Settings". Set your daily, weekly or monthly limits — they take effect immediately.

Time-Out

Go to the "Responsible Gaming" section and choose your preferred break duration. You will not be able to deposit or place bets while the time-out is active.

Self-Exclusion

For a longer break, choose self-exclusion. Once activated, it cannot be cancelled before the set period ends.

Direct support

Speak with our support team via 24/7 Bengali live chat at any time. They will help you set up the right protections.

৳500 Minimum deposit limit
৳500 Minimum withdrawal limit
21+ Age verification mandatory
24/7 Live support in Bengali

Contact us if you need help

If gaming becomes a problem, do not face it alone — we are here.

tbazi Support Team

Live Chat: 24/7 support in Bengali — click the chat button at the bottom corner of the site

Responsible Gaming Department: For self-exclusion or setting limits, just tell us directly in live chat — we will assist you promptly

Response time: Instant on live chat; within a short time by email

Frequently asked questions — responsible gaming

Responsible gaming means playing for entertainment while keeping control of your time, money and mental health. It matters because uncontrolled betting can seriously affect family relationships, financial stability and mental wellbeing. tbazi wants you to play safely and enjoyably at all times.

After logging in, go to "Account Settings" or the "Responsible Gaming" menu. There you can set separate daily, weekly and monthly deposit limits. Reductions take effect immediately. If you run into any issues, let us know via our 24/7 live chat support.

Self-exclusion is an important protection tool. Once activated, it cannot be cancelled before the set period ends — this is intentional, so that decisions are not reversed on impulse. When the period ends, contact the support team to reactivate your account.

A time-out is a short-term break — typically 24 hours to 6 weeks. It is suitable for a light pause. Self-exclusion is a longer-term solution — with the option to close your account from 6 months up to permanently. For serious issues, choosing self-exclusion is the wiser decision.

Yes. tbazi makes age verification mandatory during registration. Additional identity documents may be requested in suspicious cases. If you suspect a minor is using an account, report it immediately at [email protected] or via live chat.

Start by speaking with them with empathy. Let them know that seeking help is not a sign of weakness. You can contact the tbazi support team — we will guide you through the next steps. If needed, seek help from a professional mental health service.

The minimum withdrawal at tbazi is ৳500 and it is generally processed within 1 hour. Fast withdrawals are available via bKash, Nagad, Rocket, Upay and bank transfer.

Play responsibly and enjoy the experience

tbazi is a safe and enjoyable platform for you. Play responsibly across our games section, cricket betting or slots — wherever you choose.