tbazi Privacy Policy

1 Introduction and Purpose

tbazi ("we", "us", or "the platform") operates a trusted online casino and betting service for users in Bangladesh. Protecting the personal information you provide while accessing and using our platform is our highest priority.

The purpose of this privacy policy is to clearly inform you about what types of information we collect, how that information is used, who it may be shared with, and what rights you have regarding your data. We believe that transparency is the foundation of trust.

This policy applies to the tbazi website tbazi.cam and all related digital services. If you do not agree with our privacy policy, please refrain from using our services.

2 Information We Collect

We collect various types of information when you register an account and use services on tbazi. This information falls mainly into two categories:

2.1 Information You Provide

The information you personally provide during account registration and the verification process includes:

• Full name (as per your national identity card)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address and contact details
• Payment information (bKash, Nagad, Rocket, Upay, or bank account number)
• Documents required for identity verification
• Messages and information you provide through support chat

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically through technical means:

• IP address and device information
• Browser type and operating system
• Logs of browsing activity on the platform
• Information obtained from cookies and similar tracking technologies
• Gaming session and transaction history
• Time and duration of access to the platform

3 Purpose and Use of Information Collection

tbazi uses your information only for lawful and specific purposes. We never use your information beyond those purposes without your consent.

3.1 Primary Purposes of Use

• Account Management: Creating, verifying, and maintaining your tbazi account
• Identity Verification: Fraud prevention and age confirmation (21+)
• Financial Transactions: Processing deposits, withdrawals, and bonuses
• Customer Support: Resolving your issues and providing assistance
• Security: Preventing unauthorized access and fraudulent activity
• Legal Obligations: Complying with applicable laws and regulations

3.2 Optional Uses

With your consent, we may use your information to:

• Send you personalized offers and promotions
• Conduct analytical research to improve the gaming experience
• Inform you about new services and features

You may opt out of the above optional uses at any time. To opt out, contact us at [email protected].

4 Information Sharing and Third Parties

tbazi never sells your personal information to third parties. However, for limited, specific situations necessary to operate the service, some information may be shared:

4.1 Service Provider Partners

We work with trusted technology partners who help us operate our services. Only the information necessary to provide the service is shared with these partners, and they are required to act in accordance with our instructions. For example:

• Payment processors (bKash, Nagad, Rocket, Upay, and banking partners)
• Cybersecurity service providers
• Technical infrastructure service providers

4.2 Disclosure for Legal Requirements

In certain specific situations, information may be disclosed due to legal obligations:

• To comply with court orders or lawful government directives
• To comply with anti-money laundering (AML) regulations
• To assist authorities investigating fraud or cybercrime
• In urgent situations to protect other users

5 Cookies and Tracking Technologies

tbazi uses cookies and similar tracking technologies on its platform. These technologies help improve your user experience.

5.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site — maintaining login sessions, security verification, etc.
• Functional Cookies: To remember your preferences and settings
• Analytical Cookies: To monitor and improve platform performance

5.2 Cookie Controls

You can manage cookies through your browser settings. Please note that disabling essential cookies may disrupt some important platform functionality.

6 Data Storage and Security

tbazi takes the highest technical and administrative security measures to protect your information.

6.1 Security Measures

• SSL Encryption: All data transfers are secured through TLS/SSL encryption
• Encrypted Storage: Sensitive information is stored in encrypted form
• Access Control: Only authorized staff can access the information they need
• Regular Security Audits: Regular audits are conducted to detect cyber threats
• Two-Factor Authentication: For additional account security

6.2 Data Retention Period

We retain your information only for as long as necessary:

• Active accounts: All information retained while the account remains active
• After account closure: For the period required by legal and financial regulations
• Transaction records: Long-term retention in accordance with financial regulations
• Marketing communications: Stopped immediately upon your opt-out

7 User Rights

You have several important rights regarding your personal information. tbazi fully respects these rights:

7.1 Right of Access

You have the right to know what information we hold about you. You may request a copy of your information at any time.

7.2 Right to Rectification

If your information contains any errors or is incomplete, you may request a correction. We will make the necessary corrections within a reasonable time.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

7.4 Right to Object to Processing

You may object to and opt out of the use of your information for marketing purposes at any time.

7.5 Right to Data Portability

You have the right to receive the information we hold about you in a standard, machine-readable format.

To exercise any of the above rights, contact us at [email protected].

8 Protection of Children and Minors

tbazi strictly ensures the protection of minors. Our platform is for users aged 21 and above only.

We do not knowingly collect personal information from any minor. Age verification is mandatory during account registration. If we become aware that we have collected information from a minor, that information will be deleted immediately and the associated account will be closed.

9 Third-Party Links and Services

Our platform may connect to payment services such as bKash, Nagad, Rocket, Upay, and others. These services have their own privacy policies, and their data collection practices are governed by their own policies.

We recommend reading the privacy policy of any third-party service before using it. tbazi is not responsible for the actions of third parties.

10 Policy Changes and Updates

tbazi reserves the right to update this privacy policy from time to time. If there are any significant changes to the policy, we will:

• Display a prominent notice on the platform
• Notify registered email addresses about the changes
• Update the "Last Updated" date at the top of the page

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.

11 International Data Transfers

tbazi primarily serves users in Bangladesh. In some cases, information may be stored on servers in other countries due to technical infrastructure requirements. In such cases, we ensure that the data protection standards are equivalent to those described in this privacy policy.

All international transfers are carried out through appropriate safeguards and are done only where strictly necessary to provide the service.

12 Responsible Gaming and Use of Information

tbazi places the highest importance on responsible gaming. Using information about your gaming behavior, we can identify potential signs of addiction and provide support where needed.

Information used for this purpose is kept strictly confidential and is used solely for your protection. To learn more about responsible gaming, visit our Responsible Gaming page.